Got an email about my old account, which is banned.


Your subscription to Gold – 3+3 Month is scheduled to be automatically renewed to Gold – 1 Month on Saturday, September 17, 2011. Please retain a copy of this for your records. Here is a description of the service: 

This membership auto-renews monthly at the then current price (subject to change) until you cancel. You may cancel at any time. For cancellation info, call 1-800-4MY-XBOX or see For only $9.99 Plus Applicable Taxes, your 1-month Gold membership allows you to play games online with friends and enjoy Gold-only discounts. In addition, instantly stream HD movies from Netflix* and watch live sports and highlights from ESPN on Xbox LIVE*.  Connect with friends and family through Facebook, Twitter, and Video Kinect – right from your TV!  Then, tune into personalized music with and Zune Pass*. (*Additional subscriptions and requirements apply;

Please confirm that your account and payment information is up to date. 

To check pricing details, and to confirm your account information and payment options, go to:
If your account information is still accurate, there's no need to do a thing. Sit back, relax, your membership will automatically renew and we'll see you on Xbox LIVE! For more info, go to or call Xbox Customer Support at 1 (800) 4MY-XBOX.

Thank you for using Microsoft Online Services. 

Xbox LIVE Team[/quote]

I shouldn't have to call xbox support about a banned account. If I am charged for this, it's complete ****.

Anyone have experience with this situation? Been charged? Does it just drop off and not renew?



Question Info

Last updated July 4, 2018 Views 0 Applies to:

It should have been switched off.  I would definitely contact support about this just to be on the safe side.

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