got a new xbox transfer my live acct

I bought a new x box i tried logging into xbox live and it telling me the microsof acct is associated with a different xbox live profile . try a different acct.

 

what do i need to do to keep my acct.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

You can either download your account through the internet or transfer it using a USB drive.  This link should answer your questions.  Happy Gaming!!!

support.xbox.com/.../profile-move-delete

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Don't use the create profile option. From the sign in page use the 'Download Profile' option.

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Hi there,

like the others have mentioned, you will need to download your profile to the console, instead of creating a new one.

You can skip the creation as far as I know.

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And you probably want to transfer the licenses to that new console as well, this will move the licenses from that old console to the new one, which would allow other profiles to be able to use your bought dlc and content etc.

The full detail on licenses can be found here: support.xbox.com/.../download-content

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