Got a new credit card while XBL was trying to charge me for renewal.

So i got suspended for being unable to be charged to my old card. That's fine. Now I have a new card and the money on it but xbl keeps saying it's not valid. I know it has to be because i just used it to buy things on my ipod. I keep trying to choose the card on my xbox and on xbox.com but it won't charge it. Can someone help please. Also wen i choose to update i pick my card and it lets me on xbox live bu i can't play online it says "This account does not have gold privaliges, please choose an account that does". And my friends list is deleted and i can't add anyone.

 

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Last updated July 5, 2018 Views 1 Applies to:

You need to go to billing.microsoft.com and pay off anything you owe first.

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You can also try calling phone support in your region. support.xbox.com/.../contact-us.aspx

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