got 1 month free xbox gold but wont wrk

just got a new account said on the computer i have a month free for xbox gold live but when i get on it dont even show and wont let me plauy online

 

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Last updated July 4, 2018 Views 3 Applies to:

Hello,

free monthly trials are not shown as gold membership and you can't access every xbox live service feature with them.  

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Grrrr. Than why would they have it? I'm dealing with the same issue.

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its not letting me get xbox live it wont even let me add a payment option

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Have you tried this @brandi

Go to: https://billing.microsoft.com

and log in using the Windows Live ID that's associated with your Xbox.

1. Under Your payment methods, click the payment method you want to change.

2. Under Payment method activity, click Go to payment method information.

3. Under Payment method information for this account, click Use a different payment method.

4. Click Add new credit card, and then click Next.

5. On the Confirm transfer page, confirm the balances and services you want to transfer, and then click Next.

6. Enter the information for the new payment method, and then click Save.

If nothing works contact support chat and they will see if its an issue there end :)

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