Gold renewed on expired credit card

Hello

I bought a year of Gold last September and it has recently run out. However, I noticed that my Gold was renewed even though my credit card has expired and that I now owe €59.99 on my Microsoft Billing account.

I am unsure of how to pay this balance, to be honest. Would buying Gold membership for a year on Xbox.com settle the debt or would I have to send a cheque/money order? Any help would be appreciated.

Thanks for your time.

 

Question Info


Last updated July 5, 2018 Views 5 Applies to:

I believe you need to call Support to get this settled support.xbox.com/call-us.

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