We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Where is the Microsoft contact information for consumer complaints with the Federal Trade Commission? You ran a promotion last year for gold renewal that included 1600 points. I accepted this offer and have since found the points were removed from my account
without any notification. If they were temporary it should have been disclosed at the time the offer was made. This was false and deceptive advertising. I've already contacted your support, case SRX1169562147ID, and all I received was boiler plate responses
without anyone looking into the facts. You can either refund my payment or provide me the points I paid for. If nothing changes I'll be filing the FTC complaint along with another to the Washington State AG office.