gold membership

When my son attempts some of the functions it keeps coming up with the message that gold membership is required.I have entered my code and received a confirmation email regards activating 12 month membership.Any ideas with a resolution to this


Question Info

Last updated July 5, 2018 Views 0 Applies to:

Hi there,

Make sure your son is signed in on the same gamertag the 12 month membership was redeemed on. If you have and it's still not recognising it's a Gold-enabled gamertag, you can have it refresh by either re-downloading the gamertag or testing your Xbox Live connection. 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.