We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Did you receive any errors when you logged in? I suggest going to billing.microsoft.com and see if there are any discrepancies on the account, make sure billing information matches the card that you would like to use, etc. If those all look to be correct
your best option then would be to call Xbox Support (800) 469-9269.
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