Gold member without gold

Hello

I am a gold member (account renewned automatically 6th of july) but suddenly I receive emails about me being a silver member. The emails says: Oh no your gold membership has run out, but that little problem can be solved.

Am I to take these emails serious or what. When I log on my xbox it says I am a gold member and it also says that on this website. Why am i receiving these emails?

I do hope you can help me with an answer.

Yours sincerely

Martin

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

I'd phone support just to make sure everything's in order.

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You can safely ignore those e-mails as your Gold membership has already been renewed. I'm not sure why you got those e-mails, but I guess they do get mistakenly sent out sometimes.

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I wouldn't worry about it unless your account gets put to sliver.

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Thanks all for your replies. I did want to phone support but they were closed. I thought maybe I was not the only one getting these emails.

Thank you for your time. :-)

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