Family pack is no longer available for purchase because the new console and its services will most likely be released in a year or less. therefore by getting rid of this pack they will not have to here people being angry that they had a month left and the
service was basically useless or that it did not switch to the new xbox sub's. which it would not do anyway.
@EPC this is not a support issue so having a helpee call support is just not an option. of course they are more than welcome to but it is a waste of both party's time,
this is a support forum not a complaint forum please call 1800formyxbox and talk with them they may have a deal going on that you or i arent aware of, we as support agents or ambassadors cant change the way things run, hopefully calling them will help, and
i fell your pain i have 4 kids in my house and they all play xbox :)
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