Gold Family Membership

I have just paid for a family membership, but made a mistake of paying for it when I was logged into my son's account, therefore he has been made the primary account member.

It there any way this can be switched?



Question Info

Last updated July 5, 2018 Views 1 Applies to:

I'm not aware of an outright switch that's available. However, you can try removing the primary account from the family pack, to see if that makes another profile the primary (instructions on how to do so here). Alternatively, you can call phone support to see if they can make that switch, at 800-4MY-XBOX.

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