I have a Gold Family subscription but when I want to add my children I received an error message :

xxx fait partie de la famille mais un problème est survenu lors de son ajout à la Gold Famille

xx is a family member but an error occurred when added to the Gold Family

It's the same for the 3 accounts I want to attached to mine Gold Family subscription

Thanls for the support



Question Info

Last updated July 4, 2018 Views 0 Applies to:

Did you try this on the website first? Does the same problem occur on the Xbox console as well as on the website?

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