Giving a child permission to use xbox live

Our Xbox 360 asked for permission to allow my child to play  live a few days ago.. It just kept going in a circle from his account to mine.

I finally had got him signed on. Now I have to give permission again.

I can't find where to enter the code  Microsoft has sent me.

Is there a simple way to correct this?  I'm about to throw this thing out the door. 

Please help very frustrated.

Thankyou

 

Question Info


Last updated September 7, 2018 Views 77 Applies to:

Hi there, from which page in the process you're following are you prompted to have a code sent? Once chosen, you should be taken to a page which lets you enter the code. Are you getting that at all?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.