I was going to purchase dlc and it tells me can't access my payment info. I go to account settings to see whats going on and I get an error code, after looking it up, says my console is banned. It isn't banned though. In the section to verify that the correct credit card is there, I get another message stating there is a problem with Live and it gives me status code 83820065. I looked this up also and it says no results found. Whats going on with the service and why am I getting random codes?!! I don't appreciate getting a code that says my console is banned when I don't even play online very often. I've had my Live account for 10yrs and this has never happened before.