GETTING HELP ON XBOX WITH PASSWORD

Hi, I bought my daughter an Xbox and Kinect for Christmas, as she was under 18 it had to be set up in my name. I received email saying I was now Suave Elk......

My daughter wants to purchase something and it wont let her, and when we go on the settings and try and change it, says OOOps that shouldnt have happned.

We cant seem to get to bottom of it or get any help. My daughter thinks I may have gone and set myself up a second time accidentally. The password we had for the origianl set up doesnt work. Any ideas anyone

 

Regards

 

Lynn

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

[quote]Hi, I bought my daughter an Xbox and Kinect for Christmas, as she was under 18 it had to be set up in my name. I received email saying I was now Suave Elk......[/quote]Not sure what this means. Your daughter can have an account under her own name. Unless you wanted her to download mature content and then yes it would have to be under yours

[quote]My daughter wants to purchase something and it wont let her, and when we go on the settings and try and change it, says OOOps that shouldnt have happned.[/quote]

[quote]My daughter wants to purchase something and it wont let her[/quote]What error message did you recieve when you tried to download the content?

also if you forgot your password you should be able to follow these steps www.ehow.com/how_6116969_reset-xbox-live-password.html

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what about family settings?

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Hey there Silken! If you haven't already, please go ahead and make a new thread detailing your issue and any steps you've taken so far to fix it. That is how these forums work best as it lets us tailor our support to your specific issue. Thanks! ^_^

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