Getting Disconnected Every 30mins or more

The past month i've been getting disconnected every time i watch netflix, play bf3 and mw3. And it's not my connection its always green not yellow. PLEASE HELP ME!

 

Question Info


Last updated July 4, 2018 Views 32 Applies to:

Please reply back with the following information:

What Country/State/Province do you live in? 
Modem brand & model number: 
Router brand & model number: 
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?
Things you have tried: 
Is UPnP Enabled? Yes/no/Unknown
Do you have a NAT error? If so, what is your NAT?
Any Error Codes you encounter: 
Who is your ISP(Internet Service Provider)? 
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
W:
X:
Y:
Z:
ID:
L:
Q:
T:
D:
S:
C:
 

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What Country/State/Province do you live in?  United Stats/Califorina/Los Angeles

Modem brand & model number: Cisco........Cable Modem 2100

Router brand & model number: D-Link

If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?Not using wireless

Things you have tried: Telling my dad

Is UPnP Enabled? Yes/no/Unknown

Do you have a NAT error? If so, what is your NAT? My Nat is OPEN But when i play on Mw3 its Strict (not always)

Any Error Codes you encounter: Nope

Who is your ISP(Internet Service Provider)?

After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

W: 0000 - 000B

X: 0000 - F001

Y: 20A8 - 4840

Z: 0000 - 0000

ID: FFFF - FFFF

L: 0015 - 10F0

Q: 0015 - 10F1

T: Wired

D:

S:

C:

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Can you let us know the exact D-Link router model?

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Greetings, Acquired Host. Can you please try a wired connection between your console and your modem via an ethernet cable? I'd be interested to know if the problem persists when using that type of connection.

Give it a shot and let us know how it goes! Standing by.

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And in see this saw that both games are fps if your using a rapid fire control will cause disconnection as well. I help someone with same issues before and I would do as above go the wired route. Good luck

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I noticed this lately too.  I did use a wireless system and then went wired and solved my problems......

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