Getting a console banned message

Hello, I would like some assistance understanding why my colsole was banned.  I have never modified anything on my box, I have only added xbox approved products such as an external hard drive, wifi connector and astro head sets...nothing else...ever. The only thing else I can think of is that I downloaded the most recent map pack for call of duty black ops on a USB drive and brought it to my friends house to play it there.  If this is what caused the bann I had no idea that playing off my usb drive was in the code of conduct.  Please help me.   Casey Rivera  -   *** Email address is removed for privacy ***   - 407-977-2793

Note;  I have no reason to modifiy anyting, The only game I play is Call of Duty and I'm 15 prestige level 50, I really do not have any reason to mod.  I love the gave as it is!!!! 


Question Info

Last updated July 4, 2018 Views 2 Applies to:

Microsoft do not un-ban previously banned consoles as they are permanent. They do not ban people's consoles/accounts lightly, they do so after several investigations. 

The most common reason for a banned console is modifying it, but there are other reasons such as marketplace theft.
You might want to post in section 14 in order to get an official answer. Although they might just delete your thread and post a link like below.   

Console Ban

You might also want to check out this thread.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.