get error code 80072ef3

i just got the account and now i get this error code every time i try to log in can you help

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey there, I believe that error code suggest you need to update your security proofs and verify them. Please follow the link and click 'Manage your security info' and sign-in to do so: support.xbox.com/.../add-security-proof

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Also if you keep seeing the error after doing that delete your profile from the console (profile only), clear the system cache 3 times. Restart the console and re-download the profile.

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Delete and re-download profile: support.xbox.com/.../profile-move-delete

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Clear system cache: support.xbox.com/.../clear-system-cache

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