get disconnected when starting a game

For the last week or so whenever i sign into live, right away i get a message stating xbox live content is unavailable with the status code 8072ee2. it claims it will appear when its back, but it hasn't appeared in the entire past week. in addition to this, when i put a game in and try to play it, i get disconnected from live with no update. i can reconnect, but only after i restart my console. i can join parties, but i can't play any game or access the marketplace. any info would greatly help, thanks! please note, this console is an Xbox 360, 250 GB slim.

What Country/State/Province do you live in? North Dakota
Modem brand & model number: unknown
Router brand & model number: Linksys WRT54G
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? white external adaptor
Things you have tried: 

  • reset and restarted router
  • restarted modem
  • cleared system cache
  • removed hard drive and put it back in

Is UPnP Enabled? Yes/no/Unknown unknown
Do you have a NAT error? If so, what is your NAT? no error
Any Error Codes you encounter: 8072ee2
Who is your ISP(Internet Service Provider)?  Midcontinent
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
W: 0000 - 0021
X:  0000 - F001
Y:  20A8 - 4840
Z:  0000 - 0000
ID: FFFF - FFFF
L:  8015 - 0002
Q: 8007 - 0435
T:  Wireless
D: 24.220.0.10,  24.220.0.11
S:  No Security
C: 6

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Hey there Cobweb!
Could you try and download your Xbox LIVE profile

Have you been able to download the latest system update (6/12/2012) without any issues?

Also, you should set up an encryption method (WPA/WPA2) on your router to secure your wireless connection.

Post back and let us know if recovering your Xbox LIVE profile improved anything.

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alright when i tried to download it, a message pops up half way through saying xbox live profiles can't be downloaded and gave me the status code 80072746.

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sorry i forgot to address it, but i haven't been prompted for a system update yet.

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If you have the new Xbox 360S then the wireless adapter is already built in ie: internal try taking the external adapter off and retry alternately hard-wire the console and see if that works good luck

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