Get a MTU error when using the Wireless N adapter, but when sharing through the laptop i can connect.

hi all.

i recently moved into a new house and tried to set up my xbox to connect to live.
before moving my wireless adapter worked fine, but now it will not connect.
after testing the connection i get an mtu error, but when i ethernet into my laptop and share the connection i can get on just fine.

my isp is ask4, and the house came with a modem/router combo, and i am unable to access the settings page as i do not know the router make.
i have tried all of the standard ip's associated with the setup pages and none have been successful. and when i type in my default gateway address i get a
'You're now logged in to the ask4 Wireless service!' message.

any help would be greatly appriciated.


Question Info

Last updated July 4, 2018 Views 7 Applies to:

You would need to contact your ISP for help in accessing the settings so that you can make sure the MTU setting is correct. :)

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