GameTag Help

Hi I just  connected to the internet through my console and when I try to sign in I gives me this on the screen

this windows live ID is associated with a different gamertag. Enter another Windows Live ID and password.

I have already have a gametag and ID etc and have sighned in on my computer so why is it not recognised as me on my console when the same info is entered

Please help.

 

Question Info


Last updated July 4, 2018 Views 19 Applies to:

You need to select recover gamertag rather than join xbox live.

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Thanks but when i get to that part were it says recover gametag at the top of the screen it doesn't give you an option to go to it its a for except b for back no yellow for info.

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Just had the same problem and finally found the way to do that:

you must go back to the main xbox menu,

then press the gamepad big X button (in the center) which should open a new menu

where you'll find the famous recover gamertag option.

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PLEASE NEW DASHBOARD DONT HAVE THE OPCION TO GET BACK MY GAMETAGGGG PLEASE SOMEBODY HELPME!!!

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Hey Ome, you can download your Gamertag by entering the Live ID and password associated with your account--this feature has replaced 'recovering' your Gamertag. :-)

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