Games quitting to home screen

Today while playing both Dead Rising 3 and battlefield 4 they have suddenly quit and I was brought back to the home screen.  When relaunching the game it has rebooted.  Why?

 

Question Info


Last updated July 4, 2018 Views 163 Applies to:

same thing is happening to me and tech support is awfull they have no idea whats going on. I dont know if I should return mine to the store or hold out and see what MS is going to do.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Happened with me playing BF4 yesterday

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey All,
 

Are you able to get back into the game? When you say Rebooted are you saying that your saves are gone and  starting form the beginning? You can try uninstalling the game and re-installing it.
 

Reach back and let is know what you find.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I've read of a few possible solutions you could try. 1st of all. Did you turn on the "Fast Game Switching" option? That option shows "in beta". Try turning that back off. It's in the system settings, actually can't remember exactly if the option is under that category or "Disc & Blu-ray". If that doesn't work, do a complete system shut down. Make sure nothing is running in the background, nothing downloading, nothing being saved. Hold down the Xbox Nexus button on the console itself till it shuts down. Shouldn't be more than 5 seconds. Once that's done, unplug from the outlet for 30 seconds. Then try again. Let us know if this works for you or not.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.