Games and apps

It goes to the xbox dashboard but it won't let play a game either one from a disc or saved on my console. It also won't play apps

 

Question Info


Last updated July 4, 2018 Views 10 Applies to:

Hi there,

please press and hold the power button on the console for at least 10 seconds until you hear the console powering down. Wait for the light on the power supply to turn and remain orange, when this is the case please wait at least 30 seconds until you power the console on again.

That should solve the issue with games/apps not starting

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It didn't work. I click on the game and ibhear the beep that I clicked on it but nothing happens. I tried an app and the screen started blinking

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Just to be sure, is the power supply connected directly to a wall socket or via a power strip or surge protector?

Be sure to try it when directly connected to a wall socket.

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