Gamertag's caps not always working

That. My brother's gamertag sometimes has the caps it's supposed to, but other times it doesn't, and also other gamertag's pics don't update very well, sometimes taking months to display the correct one. These problems are exclusive to his profile, it's been on two different consoles and doesn't change, so it's not a console issue.

 

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Last updated July 4, 2018 Views 0 Applies to: