Gamertag

I am trying to get a certain gamertag the escalation team says Its not an account on any microsft devlce. But cant have it due to I will be hacked because its a common gamertag. Now I have had many agents and phone support laughing at this saying that's completely untrue. That's the only thing stopping me from obtaining this gamertag.

 

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Last updated July 5, 2018 Views 4 Applies to:

There shouldn't be anything from stopping you using that gamer tag unless it breaks the "Terms And Conditions" or the "Code Of Conduct". No one should have said it will be hacked, that is completely untrue. I would suggest you contact Xbox directly with this matter. I have linked both as well as the contact details for the Xbox Team below.

Code Of Conduct - www.xbox.com/.../CodeOfConduct

Xbox LIVE Terms And Conditions - www.xbox.com/.../LiveTOU

Xbox Team Contact Details (UK) - support.xbox.com/.../contact-us

Just select a different country at the bottom of the page for the correct phone number.

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due to it being a common Gamertag and in high risk to be hacked.

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Since you have already contacted them I would suggest using a different gamer tag overall. I know it's inconvenient but there is nothing else we can do. If you wanted to, you could try to contact the support team one last time just to make sure that they can't do anything.

International Phone Numbers - forums.xbox.com/.../183809.aspx

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Thanks man. If the enforcement team could post that would be amazing.

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The enforcement team do not post on the forums.They only answer questions about suspensions,bans etc in the suspension forums.

A gamertag being common doesn't make it anymore likely to be "hacked".

If you can't get the gamertag you want then it's already in use & there's nothing you can do about it.

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