Gamertag was changed without notification from Xbox and without using 800 MS points.

i have already contacted xbox live support and they said there was no change to my ms points i would like to either get my old gamertag back or be able to pick a new gamer tag without using ms points


Question Info

Last updated July 5, 2018 Views 1 Applies to:

What exactly do you mean? You were testing out names, hit confirm change, and then wanted another confirmation? Did it give you an error message? I think if you wanted 2 confirmations your out of luck. Since your account is so new you can create a new one, but go through the trouble of changing the Microsoft Account between 2 gamertags.

I AM NOT A MICROSOFT EMPLOYEE NOR FORUM MODERATOR. However I do know a lot about acct recovery.

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