Gamertag Recovery Problems

I need to know how do i recover my gamertag if i keep geting a "Can't Recover Gamertag"  message?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Is the gamer tag in suspension or banned?

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Hi there.


This "issue" has been occuring for many others today as well. Try clearing your update cache on your console and try again, if the problem persists try again tomorrow and if after that you're still unable to recover your account it would be best to contact the xbox support line.

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Thanks meanmachine - when I was performing an account recovery it was getting 90% done on the first bar and then  getting the message "Xbox LIVE sign-up is currently unavailable. Please try again later."

After clearing the cache the account recovery worked first time.

Thanks again.

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