By way of background, joined xbox live about a month ago and the game generated a gamertag for me. Yesterday, my husband signed up for xbox live gold family under my account. Went online trying to figure out how to add the kids when I saw a box that said I could change the gamer tag...so I did, not realizing that it was a one time deal. Gaming console still showing the original gamertag and never updated...as a result cannot log into my profile at all and unable to get any family members on the account since I'm the primary. I thought simple solution would be to go back online and change back to original gamer tag, but not letting me do that either without charging me?
So, question...how do I get the gaming console to update to the new gamertag?