Gamertag on a brand new Xbox.ga

Hi, earlier today I bought a new and sealed Xbox 360 console from Blockbuster, a 4gb one.

I got home, unwrapped it and set it up fine, went through the initial setup etc, I then discovered that there was a gamertag already on the console? It had 10k gamerscore, but when I added the gamertag, the person was online and had 19k gamerscore, so it hadn't been on the console for some time.

Any idea why this is, or how this could happen?

 

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Last updated July 4, 2018 Views 2 Applies to:

They might have perhaps used all new hardware but installed a used hard drive I would recommend you delete everything associated with that profile, but that issue is quite odd.

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Well if indeed you did buy it new and factory sealed I would simply exchange it for another. Just grab your receipt and head on over to the store you got it from.

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