Gamertag not available after checking for availability

Recently and a friend and I wanted to set up a new Xbox account through a PC. We found a nice Gamertag and wanted to create a hotmail account with the same name as the Gamertag, since it seemed pratical to keep all the Xbox-stuff together with that mail and seperated from his personal mails.

But, we had to know if the Gamertag was available and not knowing what else to do, we used an already created hotmail account, which wasn't connected to a Gamertag. We then signed in to xbox.com and changed the random Gamertag suggested with the one we have found and luckily, it was available! Great! .. or so we thought..

We didn't accept any changes but signed out and then signed in to xbox.com once again, this time with the right email, the one who was the same as the Gamertag, but to our big surprise, we now got the message that the Gamertag was no longer available..

and now to all the questions (There's a lot, sorry):

How can this happen? We only made a request for a Gamertag, we didn't chose one? Will that particular Gamertag ever become available again? Is there a time limit or something? Are there some way you can create a gamertag and a hotmail account at the same time, so the "names" are the same and the accounts are linked to each other?

Should we have created the account from the Xbox instead of the PC? 

Perhaps MS should reconsider the account creation? I think the first screen you entered should give you an opportunity to enter a Gamertag and at the same time, ask you if you would like to see if a similar hotmail or Live account was available (or the option to write your own). That would be really nice.. 

I hope some of you have some suggestions as to what we should have done or how to find another way around this..

Thanks

 

Question Info


Last updated October 18, 2018 Views 1,406 Applies to:

Chances are someone may have beaten you to it in the interim and considering Zune and Games for Windows Live also use the GT system that's pretty likely. Something else to note is that you don't need to use a hotmail account as your WLID, any valid e-mail address you can access is acceptable. Since any and all correspondence about your account goes to your WLID inbox you really need to make sure you can access it and remember the password.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

yep to add to this because people do forget the password at sometimes

you can register the valid email at login.live.com or any live website

create a new account and use existing account (a valid one please) because if you ever need to reset the password its easier if the email was still active

(you can also update the contact email please keep that upto date if you make a habbit of changing emails)

also set a secret question secret answer and a trust pc or mobile phone number for reset proccess (i'd do all 3 personally lol)

this is important

when registering the gamertag please USE REAL INFO

some people make random characters and if you ever have to call xbox for help it would help if your info matches what they have on file

less headache for both you and the agent :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hello. I am having this problem right now. My brother was creating a new Xbox Live account. He came up with a name he wanted and fortunately it was availible, but before choosing it we checked two names that I would like to use.

They are pretty unusual and I expected them to be availible. And yes, they were both availible.

So the first thing I did was to buy some extra Microsoft Points then start the Xbox to change to one of those gamertags. But when I tried to change the gamertag, neither of the two gamertags we just checked were availible.

Why does this happen. I just wasted money on points.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

To preclude certain issues (including impersonation of others), variations of a gamertag that simply have spaces inserted or removed in between characters are considered to be the same gamertag.  For instance "Gamertag1" is the same as "Gamerta g1".  The only definitive way to check if a gamertag is available is by attempting to use that gamertag during sign-up or attempting to change to it via the gamertag change process.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

This is strange. Today I bought Batman Arkham City for PC and was asked to log in to LIVE. I did that and I noticed that you could change the Gamertag from there as well. So I entered the excact same name that was first availible, then taken, yesterday.

And today it worked for some reason. Does anyone know why this happened?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Greetings, bfbcAnch. If you need assistance can you please create a new thread for us? Be sure to detail out your exact situation along with any resolution steps you have tried so far. This will enable us to get the troubleshooting process started. Thanks in advance! Standing by for your thread. :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.