Gamertag Malfunctions!

Recently I've been having trouble with my gamertag, my GT Seouul, as I entered it when I changed the GT a few months ago, has now changed to the lowercase named, "seouul". On my dashboard it's fine, but on other accounts, looking at my GT it becomes the lowercase S again. 

On the website, it is also a lowercase s, but again, when I look on my dashboard and account on the xbox console itself, It's the capitol S that I want.

I hope you guys can help me out, thanks a lot.

XBL Dashboard:

http://www.imgbomb.com/i/?rpoas

XBL Website"

http://www.imgbomb.com/i/?vn1fy

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

I'm seeing it as "Seouul" from my PC, have you cleared your cache recently?  Perhaps it's displaying it as it looked before because of this, go to 'System Settings' and select 'Device Options' on your Hard Drive found in 'Storage' where you'll find the 'Clear Cache' selection, only thing that I can think of anyway...:-)

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Thank you very much Arkham, I did clear my cache but it still won't fix, it seems to be an on and off thing, I hope it will be fixed soon enough.

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Hey there Seouul! Have you tried re-downloading your profile to see if that helps resolve the capitalization issue? Let us know!

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Uhh, I probably sound dumb posting this, but how exactly do I do that? Sorry to bother..

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Hey there Seouul! Just click on the link in Kleo's post and the steps will be there for you to check out. Hope that helps!

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