We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Whenever i sign in on my PC, my old gamer tag comes up and the problem is that I don't use that tag, it is not even on my console. How do i delete my old gamertag so I can take advantage of my Zune pass.
Which gamertag is linked to your Microsoft account? The new one or the old one? My guess would be that your old account is still linked to your Microsoft account and you are trying to use the new gamertag but the old one is interfering. Check this link out
on transferring gamertags
support.xbox.com/.../switch-gamertag-to-different-microsoft-account. If that isn't the issue come back and let us know if we can help further troubleshooting the issue.
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