Gamertag Issue

Hello, I have recently been reading the "Code Of Conduct" and I have come across a portion of which states that I shouldn't have personal information presented in my gamertag for various reasons.  My gamertag holds my first and last name and also presents my area code.  I currently do not possess the funds necessary to change my gamertag; however, is there an other alternative which would allow me to change it to something less revealing? Thank you for your time and I hope we can get this resolved. 

 

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Last updated July 5, 2018 Views 0 Applies to:

The only other way would be to have someone file a complaint on your account. If the enforcement team decides it does violate the terms then they will give you a forced name change which is not really good.

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I have to disagree Smwutches, my previous gamertag contained personal information and I called Phone Support, and they gave me a free gamertag change without it being forced, meaning I just had to go to "Change Gamertag" and it let me change it for free. So you don't have to get someone to file a complaint, and I don't think it has to be forced. Back to you Joseph, just call Phone Support and they should be able to sort your gamertag problem out.

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That's actually the first time I've ever heard of support doing that. Usually they send people to the forums.

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I'll second the support option. They should be able to give you a GT change if your GT contains Personal Information. Just give them a call and have a chat, hopefully they will be able to help!

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