I originally posted this in the banning forum and was told:
I wondered if anyone can help me here, or advise me who is best to talk to.
Basically my account Kai JC got permanently banned years ago and I have learnt my lesson and have been following the code of conduct ever since, and trying to be a great member of the xbox community.
I would like to be able to have the Gamertag Kai JC that I own on my new account IK4I
Kai JC is perm banned and is just sitting there doing nothing. It has been inactive for years and as it was and still is mine, I was wondering if it is possible to be able to have that name again.
I would love to have the name Kai JC again for personal reasons. IK4I has enough Microsoft credit on it for a gamertag change and I was hoping that it can be changed to Kai JC
I originally talked to a representative on chat and they best advised me to post this on the forum.
If a member of staff could help me I would really appreciate it.