Gamertag didn't change.

I tried to change my gamertag and hit "sounds good" and it didn't work. My default tag was still there for xbox home and games, but it did show up in my profile for a while. Reset the console, signed out. Still no change. I tried adding the name again, but this time it was taken. The next day it disappeared from my profile. Is there a solution to this?

 

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Last updated July 4, 2018 Views 2 Applies to:

Try deleting and re-downloading your profile back onto your Xbox one. It should them update it to your new name.

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Didn't work. :(

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Also when I try to change to the same gamertag, it says it's reserved. I tried searching for it with find someone and couldn't find it either.

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try contacting support at 1-800-4MY-XBOX

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