Gamertag contains personal information

I recently signed up for Xbox live and I never realized that I would have this name shown to everyone online. My gamertag not only contains my real life name, but also my email. I feel uncomfortable knowing that people can email me and see my real life name, and would like to change it. I lack the funds to do so; but it is to my understanding if my gamertag contains my first and last name, email, or telephone number I would be able to change it for free. I hope you guys can understand.

Note: I was sent here by customer support. They told me the Xbox Live Enforcment Team would monitor my request here. 

 

Question Info


Last updated July 5, 2018 Views 6 Applies to:

The only way to change your GT is to pay the 800 MSP to change it. The only other folks would be phone support, but it sounds like you talked to them already.

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