gamertag changed

Hello,

My gamertag was changed without my permission. I have contacted xbox support and was told it was because it contained an explicit term.

I would like the opportunity to change my gamertag to something of my choosing and do not feel like I should have to pay $10 to do so. Please contact me or credit my account so that I can make the change.

Thank you

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:
Answer

Heya Rapid

Enforcement does not ever read this forum. You need to post here forums.xbox.com/.../41.aspx.  That is the only venue you have to contact them.

There are no more free forced Gamertag changes.  It used to be that you were given the opportunity to create another name change when it violated the TOU.  However people kept creating yet another poor choice. Since the ONE launched you now get a free auto generated one for free. You would need to pay the fee however to change it to something you want.

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