Gamertag changed, can't play online anymore?

Hi can someone advise cause i've tried everything and all looks okay to me!!

I only recently got connected Xbox live, played a couple of days and everything was rosy.

I changed my gamertag and now I cannot access online features even though I am signed into Xboxlive and my new gamertag is recognised on here and all settings looks good to me?

When i sign into a game now I get the following msg "your gamer profile does not have the correct permissions to access Xbox Live functionality".

Help me please, someone.....

 

Question Info


Last updated July 4, 2018 Views 40 Applies to:

Were you gold before?  If not perhaps you got lucky with a free weekend of service or had a code good for a certain amount of time.  That's about all I can think of.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

How did that happen then?

I only used the free gamertag change, nowt else?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I now see the problem.  When you originally posted, you were listed as a gold member.  Now it is silver.  You can only access online features when you are a gold member.  You will need to purchase a gold membership in order to get back online.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

no good, recovered my gamertag and i get the same msg.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Thanks for the replies guys. onyx it definitely is a changed gamertag rather than a new one. tried the steps you suggested but no luck, thanks anyway.

Jon i'll have a look at this when i get home, i did think of trying this before but thought i'd ask the wise people on here first.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Try recovering your gamertag (new 1) again.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I'm thinking that instead of changing your tag you accidentally created a new.  Check to see if you old one is still on your console or if you did create a new one using the same Windows Live ID, follow the steps here to change the ID on the new tag so you can access your old one.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.