Gamertag Change

Hello, i have been told to come here by a xbox support rep.

So i have been having abuse from other members due to my gamertag. Plus it is my second name (Pedski) and i have been having requests on social networks such as facebook etc... and the rep said to ask the enforcement team for a forced gamertag change, the rep said they should change it for you, i also read on the CoC (Code of Conduct) that it is not aloud to have your private details such as first name second name in gamertag or something like that.. Anyway can anyone off the enforcement team help me right now because i am not enjoying being added by strangers off of xbox live on social network sites.

Thankyou

 

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Last updated July 5, 2018 Views 0 Applies to:

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These may not be the right forums that the enforcement team checks.

you could try the why was my account suspended forums but that may not be the right forums either.

forums.xbox.com/.../41.aspx

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I have posted on there but i got told it has to be accepted by a moderator?

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With regard to the name change. Its not against the CoC or ToU to have personal info in the gamertag. Its not encouraged for obvious reasons. If that is the reason you want the name change you will have to pay the 800 points to pay for the name change.

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It is in the code of conduct.

 

B. Don’t do the following.

  • Don't use the Services to do anything illegal. You are responsible for your actions and the consequences of your actions on the service, not Microsoft.
  • Don't harass, abuse, or spam other players, or encourage other players to do so.
  • Don't scream, yell, threaten, or stalk other players, or encourage other players to do so.
  • Don't create a gamertag, profile content, Avatar action, Avatar content, or in-game content that other users may be offended by. This includes, without limitation, anything related to or suggestive of: profane words/phrases, topics or content of a sexual nature, hate speech (including but not limited to racial, ethnic, or religious slurs), illegal drugs/controlled substances, or illegal activities.
  • Don't create a gamertag, profile content, Avatar action, Avatar content, or in-game content that references controversial religious topics, notorious people, organizations, or sensitive current or historical events that may be considered inappropriate.
  • Don't distribute, post, publish, upload, disseminate or discuss defamatory, infringing, obscene, sexual or unlawful materials in any format (images, audio, video, text, etc.). Prohibited materials include, without limitation, child pornography or illegal drugs.  “Sound alike” words or phrases or puns that reference these topics are also prohibited.
  • Don't post links to websites that violate the Code of Conduct.
  • Don't give out personal information of other players (such as their real name, address, phone number, credit card number, etc.) in any way (including, without limitation, through voice chat or the names you create for your gamertag or mottos). This information could be used by other players for illegal or harmful purposes. You should also avoid giving out your own personal information.
  • Don't cheat in a game unless cheats have been deliberately enabled.
  • Don't modify or hack game content to create cheats.
  • Don’t make unauthorized modifications to your account profile or its contents.
  • Don't intentionally play with someone who is using unauthorized software or methods to help inflate your game rank or gamerscore.
  • Don't post links to materials that could harm other users' computers or would allow others to inappropriately access software or Web sites.
  • Don’t lend, transfer, sell, or otherwise provide access to your account to any individual.
  • Don’t use your account for commercial purposes (including, without limitation, trading services or in-game content for currency or Microsoft Points).
  • Don't impersonate, harass, or defame Microsoft employees, moderators, or staff members.
  • Don't use the forums or chats for any commercial purpose. You may only create an account for yourself as an individual. You may not create an account for your corporation or other business entity.
  • Any non-game-related conversation that takes up a substantial amount of the forum or chat space and prevents users from finding game-related information may be considered a violation of the Code of Conduct.

 

C. Consequences of Violations.

If you violate the Code of Conduct or the Xbox LIVE Terms of Use, action may be taken against your account, including without limitation the following.

  • Some offenses warrant an immediate permanent suspension, including without limitation: hacking, modding, fraud, severe racial remarks, nudity on the Xbox LIVE Vision camera or Kinect camera, repeated creation of inappropriate gamertags or profile content, or posting viruses or URLs to viruses
  • Trying to avoid a temporary suspension by creating alternate new accounts may result in a permanent suspension of the new user account and a possible escalation of punishment to the original account and all related accounts.
  • Repeated violations of the Code of Conduct can result in a permanent suspension of your account, or a permanent suspension of any device you are using to connect to the service.
  • If you create a gamertag that has been determined to violate the Terms of Use or Code of Conduct, you will be required to change it.
  • If you create Terms of Use or Code of Conduct violating content anywhere in the system, we may delete it and a suspension of varying length will be issued on the account depending on the frequency and severity of the infraction.
  • If we are notified that you are abusing the voice feature or message features, your ability to use the voice and messaging system will be suspended.

 

The highlighted green portion is stating its not allowed to have personal information in the gamertag and the blue highlighted portion is the consequenses of doing so.

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Thank you amatsutenchi for the help :) but the post is not showing in the enforcement forum :S it keeps on saying a moderator will have to accept the post to be viewed publicy :S

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Your code of conduct statement is wrong.

B. Don’t do the following.

  • Don't use the Services to do anything illegal. You are responsible for your actions and the consequences of your actions on the service, not Microsoft.
  • Don't harass, abuse, or spam other players, or encourage other players to do so.
  • Don't scream, yell, threaten, or stalk other players, or encourage other players to do so.
  • Don't create a gamertag, profile content, Avatar action, Avatar content, or in-game content that other users may be offended by. This includes, without limitation, anything related to or suggestive of: profane words/phrases, topics or content of a sexual nature, hate speech (including but not limited to racial, ethnic, or religious slurs), illegal drugs/controlled substances, or illegal activities.
  • Don't create a gamertag, profile content, Avatar action, Avatar content, or in-game content that references controversial religious topics, notorious people, organizations, or sensitive current or historical events that may be considered inappropriate.
  • Don't distribute, post, publish, upload, disseminate or discuss defamatory, infringing, obscene, sexual or unlawful materials in any format (images, audio, video, text, etc.). Prohibited materials include, without limitation, child pornography or illegal drugs. “Sound alike” words or phrases or puns that reference these topics are also prohibited.
  • Don't post links to websites that violate the Code of Conduct.
  • Don't give out personal information of other players (NOT YOU) (such as their real name, address, phone number, credit card number, etc.) in any way (including, without limitation, through voice chat or the names you create for your gamertag or mottos). This information could be used by other players for illegal or harmful purposes. You should also avoid giving out your own personal information. (Meaning you shouldent give it out but if you do ITS YOUR FAULT)
  • Don't cheat in a game unless cheats have been deliberately enabled.
  • Don't modify or hack game content to create cheats.
  • Don’t make unauthorized modifications to your account profile or its contents.
  • Don't intentionally play with someone who is using unauthorized software or methods to help inflate your game rank or gamerscore.
  • Don't post links to materials that could harm other users' computers or would allow others to inappropriately access software or Web sites.
  • Don’t lend, transfer, sell, or otherwise provide access to your account to any individual.
  • Don’t use your account for commercial purposes (including, without limitation, trading services or in-game content for currency or Microsoft Points).
  • Don't impersonate, harass, or defame Microsoft employees, moderators, or staff members.
  • Don't use the forums or chats for any commercial purpose. You may only create an account for yourself as an individual. You may not create an account for your corporation or other business entity.
  • Any non-game-related conversation that takes up a substantial amount of the forum or chat space and prevents users from finding game-related information may be considered a violation of the Code of Conduct.

Therefore your statement is wrong and you have to pay the 800MSP to change your Gamertag. as it is not violating the Code of conduct

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As Sage to Rage stated. Its not against the policy to have your name or such in the GT. If you make a GT that has it in there then you want it there, so you have to pay to get it changed. Sorry you decided that you don't want it there but its not against anything if you decided to put it there.

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Also if I may add, posting on the forum for suspensions an bans will most likely not get you a response from the enforcement team. That forum is only for players trying to find out why they have been suspended or banned not to request a gamertag change.

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OP a gamertag change will cost 800 MS points. If you are being harassed by other players please read over this thread on how to deal with harassment on XBL.

forums.xbox.com/.../19139.aspx

Xbox Ambassador | Xbox Forum Moderator | Xbox MVP

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