I bought a new console and copied over my profile and that of my two daughters, myself and one daughter can access our xbox gamertags as we both remembered the email addresses and passwords we used when setting up our accounts. On the other hand my other daughter cannot remember the email address we used to set up her account and although I have already spoken to an Xbox advisor on the phone and have been given a reference we are still unable to access my daughter's account, her profitle is Shelly002, is there any way we will be able to access this again? We have tried 6 different email addresses none of which are the one we used to registered her account. Unfortunately I did not notice the email address being used on the old console and have already deleted our profiles on that console before passing it over to the other daughter so cannot go back and look at the email address against her profile on that console.
Thank you for any help that can be given to allow Shelly to be able to re-use her profile.