Gamertag - Can't retreive information from Xbox Live Status Code: 80150101

Hey, when ever i try to change me gamertag i allways get a message saying "Can't retreive information from Xbox Live, Please try again later. Status Code: 80150101. I've been wanting to change my gamertag for about 2weeks know and i can't? Please help!

 

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Last updated July 5, 2018 Views 4 Applies to:

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Well you know you can change it here on xbox.com right? click on your profile.

Have you tried clearing your system cache?

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I can't change it on xbox.com when i click on change gamertag it says "How to change your gamertag on your Xbox 360 console" And thats all thats on that page And yes i've cleared my system cache

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This happens to me also its really annoying me :|

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Call customer support for your area then because i cannot seem to figure out your issue. I tried looking into your status error code and got nothing. Sorry

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i have exact same problem how can we fix cause you cant change gt from xbox.com anymire -.-

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I'm having this problem, as well. Where is a rep at to explain this one? ;)

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Same here WTF someone help!

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THIS SUCKS !!!

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Guys! Guys! As much as this sucks. Call customer support for your area they can probably help you out or direct you to someone who can help out.

Here are phone support numbers:

U.S- (800) 469-9269

  • 9:00 A.M. to 1:00 A.M. Eastern Time
  • 6:00 A.M. to 10:00 P.M. Pacific Time

U.K- 020 7365 9792

  • Monday-Friday: 09:00-22:00
  • Saturday: 09:00-20:00
  • Sunday: 09:00-17:00
Other contact information:

You can also twitter Xbox on twitter @ http://twitter.com/xboxsupport

Don’t like to call Xbox or tweet them? The you can probably Email Xbox @ http://support.xbox.com/en-us/pages/email-us.aspx

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Sage, I respect that you're trying to help.. but I already tried that... They are of no help right now. I was hoping that someone who actually can help us out or shed some light on this would be on the forums.. but I guess not. The more threads I see like this, the more I begin to think...

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