Gamerscore Reset?

So I sign on Xbox Live this morning and I put in Madden and I get 3 achievements I already had, then I look and I only have 110G on my whole gamercard. Is there some way to fix this, I had 40,000 before and I'm not a hacker or modder or whatever, my thing isn't even labelled cheater so I don't know why they would reset my gamerscore...

Can someone please help because this is really BS that I lost everything and I didn't do anything wrong 

 

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Last updated July 4, 2018 Views 3 Applies to:

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The same thing happened to me.  I'm waiting to talk to the online support and I'm 353 in line, so I'm thinking that this might have happened to a lot of people.  

When I loaded up ME3 this morning it said something about: 'You last played this game on another console'

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same thing just happend to me with mass effect 3 man it pissed me off someone please tell me i dont have to go back and play my 100 plus games to get my achievements back

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@donmecca exact same thing happend to me now i got 15 gamerscore wtf!!!!

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same. Gamerscore shows 0 although the info tab where it shows # of achivments earned is fine

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Exact same thing has happened to me.

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Same thing to me. I was over 50000 and had a lot of hard games 100%. All legit, I don't mod my xbox or games. I'm taking a little comfort this is happening to multiple people. I hope they can revert this.

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Same thing happened to me. This is the message I'm getting from the Support Live Chat:

Some customers are currently showing zero achievements and gamer scores on Xbox LIVE. We are aware of the problem and appreciate your patience while we implement a solution.

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Same here, I almost want to put a gun to my temple.  No way i'm going back to unlock some of the more difficult achievements i've already done.

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same thing but i still had my gamer score but all of my achievements are gone! can any one to help?

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man i had 59036 points and this crap happens what the heck

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