Gamerscore is different on console versus XBox Live.

Hello. I'm noticing that my gamerscore different on my XBox console versus xbox live (console=79,955, XBox.com=79,805). But to add to this, sometimes when I log into Xbox.com, I will see 79,805 and then once I have browsed different pages (friends, games, marketplace, etc), it updates to 79,955. For instance, that is what I see right now. But I bet if I log out and back in it will be the lower score.

Anyone know what is causing the discrepancy?

Thanks!

 

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Last updated July 5, 2018 Views 2 Applies to:

As I suspected, as soon as I submitted the question, my score says 79,805. I would just like them to be in sync with each other, I don't care if it is the lower or higher number.

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I'm having the same issue, in the xbox console my gamescore is 40984 while in the xbox site is 40959

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me too.its only been doin this in the last couple of days being out of sync

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I'm glad to hear that it isn't just me having the issue. I'm hoping one of the Xbox gurus can weigh in on the issue. Also, just to add, I've deleted my console profile and recovered my gamertag twice. Both times it grabs the 79,955 amount, which shows me that it does exist at that number on the XBox servers somewhere. I've opened a case with XBox Support as well, but it seems that they don't understand what we are actually experiencing.

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Looks like an xbox.com issue.  Having only around 13K GS accross 29 games, it's quite easy for me to add things up and say that on 'My Played Games' the total of all my games gives me 13,760, which is what my console says, but xbox.com total flits between 13,730 and 13,750 (neither of which are correct).

It's been doing this off and on since live went down earlier in the week.  Would be nice if it could get sorted out.

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i was starting to think that i was the only one having this problem. hopefully this gets resolved soon.

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I've opened a case with XBox support, but as of now, they keep giving me lame answers like "Recover your gamertag" and "Clear your browser's cache". I certainly don't know how the MS infrastructure for Live works, but I am an IT guy and I do know how to troubleshoot problems. It's not on our console's end.....

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Hey all! We are aware of this issue and are currently working to fix it. Thank you for your patience!

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Finally someone who knows what is going on. Thanks for the status update. Please keep us posted.

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