We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
I sold my Xbox and hard drive about a year ago. About a month ago I got a new system and hard drive but I couldn't remember the Id or password for the account. Can I recover this account and merge it with my new one?
You would be able to if you remembered what email account you used to sign up with it, without that you will be unable to redownload that profile. If you can think about what email address you may have used you can get password reset from here.