gamer tag - sushi spartan - can't connect, message indicated that I'm banned

To Whom It May Concern:

My son (sushi spartan) attempted to connect to xbox live last week and received a message that he had been banned.  He says that he doesn't know why he has been banned. Could you please tell me why he has been banned and if it is for a reason that he needs to be educated about so that it does not happen again, I will have this discussion with him.  We just gave him a new Gold Membership for Christmas, which he added I believe on 12/25/11.  I hope that we have not lost the $60 that we spent. Your help in resolving this issue would be greatly appreciated. 

Thank you,

Sherri Henck


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Last updated July 4, 2018 Views 0 Applies to:

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