Gamer tag lost?

I haven't used my live account in a while and when I finally got logged back into it to recover it only to find that my gamer tag isn't there. It is just some generic NO POINTS gamer tag called "PersistedOregon" when my tag is "yonnj 86" I'm confused on what to do.

 

Question Info


Last updated July 5, 2018 Views 7 Applies to:

Hey there! When you try to sign in with a WLID that isn't attached to a GT, it will try to create one for you (PersistedOregon). My assumption is you are trying to log in with the incorrect information. Have you tried any other WLID/password that could have been tied to your old account?

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How can I get my old gamer tag....I can't remember the email

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MoltenTulip - for future reference you should create a new thread instead of bumping older ones.  This thread is almost 5 years old and is different from your issue.

In the meantime, please click the link below to get the number for phone support.  So long as you can answer some account specific questions they can give you the email for the account.

support.xbox.com/contact-us

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