Gamer tag error

Hey, please help, I've been asked to change my gamertag on my account Dry **** and everytime i type a new gamertag and confirm it keeps coming to a message saying 'Sorry, there's a problem with the Xbox server...blah blah blah Status code:8C020007.' I have tested my connection and everything seems fine and I tried doing it on my lap top, and it said I've found a glitch. Please help, This message is preventing me from going online.

Question Info

Last updated July 4, 2018 Views 1 Applies to:


I'm sure you can understand how your current gamertag could affect someone else. Remember this is a family friendly service so let's try to keep the new one appropriate. You should attempt to change your Gamertag on, as opposed to your console as this is a current issue that is still persisting. If you still aren't able to change it we would recommend giving Phone Support a call.

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