We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Hey, please help, I've been asked to change my gamertag on my account Dry **** and everytime i type a new gamertag and confirm it keeps coming to a message saying 'Sorry, there's a problem with the Xbox server...blah blah blah Status code:8C020007.' I
have tested my connection and everything seems fine and I tried doing it on my lap top, and it said I've found a glitch. Please help, This message is preventing me from going online.
I'm sure you can understand how your current gamertag could affect someone else. Remember this is a family friendly service so let's try to keep the new one appropriate. You should attempt to change your Gamertag on
Xbox.com, as opposed to your console as this is a current issue that is still persisting. If you still aren't able to change it we would recommend giving
Phone Support a call.
Hope this helps you out!
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.