Gamer score reset

My son's Gamer score has been reset and his Gamer Zone has been labeled as a cheater.

He says that he did not do anything on his end to warrant this, can you please help to correct this issue.  Help me please!!!

Please send an email alert so that I'll know when I have received a reply.

 

Thank you,

 

Arlicia

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

Hi there.  Gamerscore resets are generally the result of an investigation that determined the reset was warranted.  They aren't handed down without good cause.  You would probably be able to get more information by posting here: forums.xbox.com/.../41.aspx

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