Gamer picture not showing to others

I have my gamer picture set as one thing but it shows a different gamer picture to all my friends. How can I fix this?

 

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Last updated July 4, 2018 Views 27 Applies to:

Hey there Supersnail! Let's see what we can do to get things sorted.

To start off, i suggest giving your profile a redownload. To do that:


Once that's done, let us know if the gamer picture still shows differently to your friends. If it does, can you tell us when you changed it? Sometimes it takes a bit for these types of changes to reflect on your console as well as to your friends (just like Gamertag changes).

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I think it's only for the particular gamer tag that I was using, it my other ones work

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Sorry to jump in here and ask, hope you don't mind. 

Do profiles still have the options of having 2 gamer-pictures set up at once?. One for everyone to see and one for your friends?, If that is the case do you have 'both' pictures set to the appropriate image you wanted to use?. I only mention it because I did it myself once :(, (I had the 'friends' image set to the wrong one:P). My bad!. 

Just throwing it in in-case, I am not sure if there are still 2 GP's at once available :).  

Also I am not sure if your friends would need to have their profile privacy setting set to 'member content to everyone'. There is a profile setting that prevents users seeing certain images unless this setting is correct. Not sure if that would apply here though tbh. 

Cheers :). 

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I think they do, but I had them both set as the same thing

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G'day Supersnail! Were you able to try the steps that Mister Cerb offered? They might be the solution you're looking for.

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