Game updates delete my saved games

I have lost my saved games in Battlefield 4 and Dead Rising 3 due to what would appear to be updates made to the games. I am getting very tired of losing my saved games and having to start from scratch. I have read about people losing saved games with other games as well, so it would appear that this is not game or vendor specific, but more or a core XBOX One system flaw that Microsoft should really be addressing.

I am so frustrated that I am debating selling the XBOX One and switching over to PS4.

Anyone else having this same issue and have you contacted Microsoft support and gotten any response?

Thanks

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

I have had the same issues as well. What happened to cloud saves/ back up? I've lost a level 50 character in Dead Rising right before the dlc is to come out :(

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.